A young worker performs professional work on digital platforms remotely.

Latin America and the Caribbean

Survey on workers on web-based digital platforms

This report summarises a survey of 1,153 digital platform workers in Latin America and the Caribbean. It analyses their profile, working conditions and income, revealing precariousness, informality and lack of social protection. 52% use these platforms as a secondary income, with incomes close to the minimum wage. It highlights the need for policies to ensure decent work.

A young worker performs professional work on digital platforms remotely. © Canva
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The study analyses work on web-based digital platforms in Latin America and the Caribbean through a survey of 1,153 workers in 21 countries. The results show that 93% reside in urban areas, with a median age of 33 years and a high level of education (38% with a bachelor's degree). Eight per cent are migrants, mainly Venezuelan, and 53 per cent work for recruiters outside the region. Although 52% supplement their income with this activity, exclusive workers face conditions close to the minimum wage and exclusion from social security (40%). Risks such as financial insecurity and long hours are identified. The report seeks to inform public policies to promote decent work in this growing sector.

Additional details

Author(s)

  • International Labour Organization

References

  • ISBN: 9789220417508 (PDF web)
  • ISBN: 9789220417492 (print)
  • DOI: https://doi.org/10.54394/ADTS8080

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